Sporadic Outbound Call Issues

Incident Report for Sentrian's Systems

Resolved

This incident has been resolved.
Please let us know if you are experiencing further issues.

Sentrian Support Team

Posted Jun 12, 2019 - 08:45 AEST

Update

We are continuing to investigate this issue.

Posted Jun 12, 2019 - 06:30 AEST

Investigating

An upstream provider is currently investigating a problem with voice services where there are sporadic issues with outbound call failures.
If you experience this issue please contact our support team with the following information:
- The outbound number being called:
- The number you are calling from (Caller ID):
- Time:
- Description of issue:

Updates will be provided as they become available.

Posted Jun 11, 2019 - 12:56 AEST

This incident affected: Sentrian Hosted Networks - Voice.